Thank you for choosing Healthy Child. We are committed to delivering your products safely and efficiently.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times may vary depending on your location:
- Metro Cities: 3–7 business days
- Other Cities and Towns: 5–10 business days
- Remote Locations: 7–15 business days
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment. Promotional free-shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive tracking information via email, SMS, or WhatsApp. You can use the tracking number to monitor the status of your shipment.
Delayed Deliveries
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Natural disasters
- Transportation disruptions
- Public holidays
- Courier service issues
Healthy Child is not liable for delays caused by third-party logistics providers.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided during checkout.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photographs of the package and product. We will investigate the issue and provide appropriate assistance.
Contact Us
For any shipping-related questions, please contact us:
Email: support@healthychild.info